Chris’s Custom Cabinets warrants to the original purchaser, for residential applications, to be free from defects in material and workmanship under normal home use for a period of five years from date of purchase and one year on the finish .  This warranty is not transferable from the original purchaser, or the original site of installation.  This warranty does not apply to commercial applications.  Cabinetry purchased for commercial applications shall have a one-year warranty.  This warranty is expressly limited to repair or replacement of the defective product at our option, at no charge to the consumer.  Slight fluctuations in color and grain are not considered defects by the cabinet manufacturing industry.  Wood and finish characteristics in the Non-Warranty Addendums are a part of this warranty agreement.  Since these exclusions are specific to your wood and finish selections, review addendum details.  This limited warranty does not extend to defects caused by improper handling, storage, installation, assembly or disassembly, intentional damage, product modifications, nor to products installed in homes which do not maintain year round environment controls or stored or installed in a self-contained environment with a constant humidity level of 45% to 60%.  To make a claim under this limited warranty, the consumer must call or write Chris’s Custom Cabinets after the discovery of the defect.  Chris’s Custom Cabinets will not pay any expense incurred by the consumer in removing, transporting, or reinstalling the product.  All express warranties and any implied warranty of merchantability or fitness for a particular purpose shall terminate upon the expiration of this limited warranty.  Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.  Chris’s Custom Cabinets assumes no liability for incidental or consequential damages.  Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you.  Additional copies of this warranty are available by written request.  Chris’s Custom Cabinets reserves the right to change design, specifications, materials and price as conditions require and improvements are developed.  Chris’s Custom Cabinets has no obligation to incorporate such changes into products previously manufactured.

Chris’s Custom Cabinets                Production Facility

   WARRANTY ADDENDUM                                  3460 East John Rowan Blvd.

                                                                                                                   Bardstown, KY  40004

Color Match – Wood and Finish Characteristics

Natural woods may vary in texture, color, wood grain, and exhibit subtle changes as they age.  For example, wood joints may eventually have visible cracking around the joint area and the cabinet colors may darken or lighten over time.  Sunlight, smoke, moisture, household cleaners and other environmental conditions may cause materials to vary from their original color and/or to warp, split or crack. These variations are the nature of the material in relation to its environmental exposure.  This also makes it very difficult to match the original color.  All efforts will be made for a reasonable color match, but an exact match is neither implied nor guaranteed.  Before selecting any finish, always view a complete door sample or kitchen to see the various color contrasts created by natural wood products within each color.  

Open Joints

Seasonable changes in temperature and humidity naturally cause wood to expand and contract.  This could cause joint separation.  Chris’s Custom Cabinets warrants against excessive joint separation after the cabinetry has been stored or installed for one year allowing for a seasonal temperature and humidity cycle.  The cabinetry must be stored or installed in a climate-controlled environment with a constant humidity level of 45% to 60%.  Frame joints and door miter joints of 0.031 or less are not considered as excessive joint separation, but normal expansion and contraction to seasonal changes.  This is most noticeable on cabinetry finished in a painted color.

Doors and Panels

Single panel doors less than 23-3/4” wide and 48” high carry a guarantee against warpage of no more than ¼”.  Single panel doors warped more then ¼”.  Multi-panel doors less than 23-3/4” wide and 62-3/4” high carry a guarantee against warp age of no more than ¼”.  Multi-panel doors warped more than ¼” will be replaced at no charge (material only).  This information applies to all door styles, wainscot panels, and appliance panels.  One annual cycle must be allowed before warranty replacement is to be considered.  In most situations the door will return to its normal flat position after going through a complete heating cycle.

Unfinished Cabinetry

No guarantee is included on Chris’s Custom Cabinets that are manufactured unfinished, either on the doors against warpage or the finish applied by others.

Hardware

Chris’s Custom Cabinets will replace defective hardware with the original style if it is available.  If it is not, Chris’s Custom Cabinets will make substitution to match the original style selected a closely as possible. 

Drawer Slides and Hinges

All hinges and drawer slides are covered with a limited lifetime warranty.  If the hinge or drawer slide fail to operate satisfactory under normal use, they may be returned for a no-charge replacement. This does not include removal or installation.